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PAYMENT INFORMATION

Payment & Refund Policy

How quotations, invoices, BSP bank transfers, cancellations and refunds are handled.

Effective date: 20 August 2026

The website does not currently process card payments. Official BSP receiving details are supplied on a MADICT HUB invoice after scope is confirmed.

1. Prices and quotations

Website prices are indicative starting amounts in PNG Kina. The final price depends on confirmed deliverables, complexity, third-party expenses and other requirements.

2. Invoices and references

Payments must use the invoice number or reference stated on the invoice. Clients should send a transaction receipt by email or WhatsApp for verification.

3. Deposits and milestones

Projects may require a non-refundable initial deposit. Larger projects may use milestone payments. The applicable schedule will be shown on the quotation or invoice.

4. Third-party costs

Domains, hosting, licences, registrations, printing, travel, equipment and other committed third-party costs are generally non-refundable after purchase or commitment.

5. Cancellation

If a client cancels, MADICT HUB will calculate work completed and costs committed up to the cancellation date. Any outstanding amount remains payable.

6. Refund assessment

A refund is not automatic because a client changes direction. Requests are assessed according to work completed, accepted milestones, supplied deliverables, committed costs and any project agreement.

7. Duplicate payments

Confirmed duplicate payments or clear overpayments will be corrected after verification. Bank charges may affect the returned amount.

8. Security

Never send MADICT HUB your card number, expiry date, CVV, bank password, PIN or OTP. Report suspicious requests through our official contact channels.

9. Contact

Payment questions may be sent to info@madicthub.com or WhatsApp +675 7630 3330.

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